To talk about excellence
you need to have a holistic vision. A corporation is a system made up of people that are systems
too (or subsystems of a larger system). Furthermore, everything that is good
for the company is good for the workers and vice versa, but most decisions only
benefit a few people. Systems Theory already demonstrates that decisions made by
a group of people, with different levels of intelligence and different educational
backgrounds, make less mistakes than a uniform group (link). Here,
we´re getting closer to the idea of cooperative management. The 55th Congress of
Systemic Sciencies in 2011 had the title “All together now”. Another approach
to this subject is the concept of “Metaorganizations”. Companies and
projects have to adopt integral visions and shared values where empathy, teamwork,
assertiveness, etc…, will be essential.
without work tends to chaos” Second Principle Thermodynamics
1. Lean&SixSigma: not
only the term lean (create continue value removing waste) but tools such as
last planner, BIM (Jidoka tool) and IPD contracts. The next article written by
Dennis Sowards shows the need for integrating these tools to improve the effectiveness
and efficiency of the projects.
2. Business Process
Management (BPM): many corporations have a departmental organization and it is
difficult to detect waste without an
accurate study of the different processes in each department. A helpful tool to
transform the company to processes is
Value Stream Mapping. They can also learn about project management: the
budget in a project is made up of tasks that can be measured. Cost loading and
Location Based Management System
helps to fulfil deadlines, avoid cost variances and create kaizen routines.
3. Human Capital: not
everyone is happy with this definition, especially when we talk about human
resources. People are not a means to an end; but everyone agrees that CEOS,
stakeholders, managers, engineers and workers seek and desire professionals
with high performance. For this reason, any consultant and manager needs to focus
on people in addition to the two others aspects (Lean and BPM). It is necessary
to create new habits and routines, improving skills and competencies throughout
the company. Excellence starts in people´s site work, factory or the store.
Glenn Ballard, one of the founders of the Lean Construction Institute, corroborates
this, emphasizing the importance of behaviours as a complement to software,
last planner or others tools. If we consider the issue of human excellence, we have
to take in account that we ourselves are thoughts, feelings and intuitions, or
according to the Master Raimon Panikkar, we have to consider the three eyes:
spiritual, body and cognitive. Then, education should also be, to use Ken
Wilber´s term, integral.
We should not forget the IT. We are not in the
Information Age yet; we are in the Access Information Age. Currently, we can
use Bim in the cloud, and with our smartphones and tablets, too. Another
example is the control of the progress of the support of a bridge using Google
Earth and the GPS in our smartphone.
In addition, we must
consider off-site construction. We will reduce the deadlines of our projects
while maintaining quality standards. Of course they are lean solutions, because
they are seeking automation (Jidoka). You can examine the construction of ArkHotel, which was completed in six days. It is also important to consider the
building life cycle and choose the right materials. An innovative example is this
agrobuilding made in Sweden. The next article is an example of lean and green
integration from the Chilean Construction Magazine, Scielo.
In 2008, Mr. Egan castigated the English Construction
Industry in his speech in the British Parliament celebrating the 10th
anniversary of this previous report. The challenge in Europe is to align the
interest of Universities and Contractors.
Encord and the European Lean Construction Institute promote lean
construction methodologies, but there is no real collaboration as in other
countries. Universities, architects, contractors and owners must work together
if we want to develop the construction industry. Several examples: the
universities of Berkeley, Michigan and Catholic Chile and this document promoting
the IPD Contracts signed by different American Associations.
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